Q. When will more jackets become available?
Enzo is working hard to make more jackets available as soon as possible. For the foreseeable future, other jackets will be available in the same limited-run style as what we have done so far. For updates, keep checking back here and subscribe to our mailing list: http://eepurl.com/pJB6v
Q. Can I get it in a color combination that isn’t listed?
Yes, we will be offering custom versions of most of our products. Check out Volante Design, Inc./Custom for new arrivals.
Q. Do you ship to the UK/Brazil/Singapore/Mars, etc.?
Yes. We will gladly ship anywhere. Cost varies, but our international packages are usually around 60 USD. For the United States, it ranges between 10 and 20 USD, and somewhere between 20 and 40 USD for different areas of Canada and Mexico. If you do in fact live on Mars, your order will ship out with the next Rover. Delivery time: TBD.
As you’re ordering and filling out the fields, it will calculate shipping for you automatically.
Q. I can’t afford to buy one of your jackets, would you be willing to send/sell me the pattern so I can make one for myself?
In short, no.
Enzo and the rest of Volante Design completely understand the difficulty that comes with being a student, recently graduated, unemployed, and so on. We’ve all been there. However, buying the pattern would cost significantly more than buying an individual jacket, and outside of possible licensing arrangements, Enzo isn’t interested in selling any of his patterns.
These patterns are the backbone of the whole business and without them we wouldn’t have a product. Even if you promised to only use it once for yourself and never again, we really can’t let the patterns out. Sorry.
Q. Can this jacket or that jacket be ordered in leather? How much?
Not currently. For the foreseeable future we are focusing on textile goods, it would be almost double the price for materials alone, and would require finding new production facilities, reworking the pattern for a new material, and about a million hours of work. For custom pieces, it may be possible to do some leather work.
Q. How long will be available for order?
Most product runs will last until the product runs completely out of stock. Later runs may last longer, or shorter, or have a constantly replenishing stock, depending on a number of factors, but they will always be announced clearly.
Q. You used to custom tailor things, how do I know this will fit me now?
The patterns (and all of the sizes) are still designed by Enzo, so the fit will still be the same. The ranges of sizes are the exact same as the patterns we were working with before; the only exceptions are for body shapes that don’t fit our regular measurement charts.
Q. Where are your other jackets?
We’re currently going through the process of digitizing, perfecting, and grading our other patterns for future use. They are not currently available to order, but we will be continuously adding reworked patterns of days past, as well as completely new and fresh designs on a fairly regular basis.
Q. Are your jackets dry-clean only?
We recommend dry cleaning, but hand washing works too. We can’t guarantee all colors of jacket will get through a washing machine happily, but the jackets will be fine structurally. Basically, this is a risk you may chose to take.